My real estate tax bill should be paid by my mortgage company. What should I do?

If your bill is to be paid from an escrow account, but you received a bill, circle the dollar amount of the real estate payment due, write your loan number on it, and immediately forward it to your escrow agent or mortgage company with a note explaining the situation. Then, notify the Tax Collector’s Office. Your escrow agent is still responsible for paying on time, even if our records are incorrect concerning your escrow status.